To help start planning your unforgettable journey, we have outlined some important travel tips, based on firsthand experience.

For safaris: light tropical clothes, especially cotton and shirts (short & long sleeves) are most suitable. At higher grounds, like Masai Mara and Ngorongoro, it can be quite cool during the early morning period and at night. Bring some warm clothes like a jacket, sweater and long trousers. Avoid bright colours and opt for the animal-friendly green and khaki. We also recommend comfortable walking shoes.

It is advisable to bring some smart clothes for dinner and to cover up well in the evening to avoid insect bites.

For your beach holiday: as the weather is lovely year-round, pack your favorite beach holiday clothes. And off course: don’t forget your swimwear.

When you book a third person or a child in the room, a rollaway bed will be provided in your double room.

We recommend you speak to your local doctor for advice and to make sure your immunizations are up to date. Bring mosquito repellent, sun cream and anti-malaria medication (Malarone or Atovaquone) in addition to your traveller's medicine-chest .

To travel to Tanzania, visitors originating from or transiting through countries endemic with yellow fever, need to have a valid vaccination certificate. Only drink bottled water, which is available at all camps, lodges and hotels. Travel and medical insurance is recommended.

Flying Doctors Service: for your peace of mind, Neptune Safaris offers the possibility to sign up for the flying-doctors service that provides evacuation in case of medical emergencies (contact us for rates and more information).

Safari vehicles and domestic flights have limited space for luggage. For domestic flights the weight limit (including hand luggage and cameras) is 15 kilograms per person in soft bags. Bulky suitcases will overload and might not be taken on board.

A game drive is a drive with a vehicle over the plains of Africa to view wildlife animals (generally referred to as ‘game’). Game drives are usually conducted in the early mornings or late afternoon, the coolest times of the day when animals are more active. A game drive can vary in length and distance, depending on the preferences of the people in the vehicle and on the animals encountered on the way. All our game drives are guided by professional driver-guides. For families or for those interested, we offer private game drives as well. During a private game drive you have the vehicle and the driver all to yourself. The advantage is the flexibility: you only need to take your own wishes into account and decide for yourself which animals or highlights you want to focus on. Most of the private game drives are full day game drives, including a bush picnic lunch. Since our Neptune Mara Rianta Luxury Camp is situated in a private Conservancy, night game drives are allowed and available upon request.

During a safari, safety and comfort is very important. Our open-sided and pop-up roof 7-seater Landcruisers are specifically converted for a maximum of space and comfort. They are equipped with canvas covers, comfortable seats with seat belts, informative books, a power socket, a cooler and window seats for all passengers to allow good viewing and convenient photography during game drives and sightseeing.

The Kenyan currency is the Kenyan Shilling (KES). In Tanzania and Zanzibar, the currency is the Tanzanian Shilling, TZS.

American Dollars and Euro are widely accepted. Our hotels, lodge and camp accept credit cards such as Visa and Mastercard.

Kenya and Tanzania have banned the use and production of all kinds of plastic bags. Heavy fines are in place for violations. Do not bring any plastic bags with you and do not accept them when offered during your stay in Kenya or Tanzania.

When traveling a flashlight and an universal travel adapter always come in handy. For your safari adventure binoculars and a camera are a must. And don’t forget your hat and sunglasses. 

A visa is required to enter both Kenya and Tanzania/ Zanzibar. These can be obtained online or at the embassy before you travel or upon arrival at the airport (until further notice). When you combine Kenya and Tanzania or Zanzibar in your trip, you need a separate visa for both countries.

Zanzibar infrastructure tax:  all holidaymakers staying at any hotel on the Zanzibar islands are charged a tax of 1 USD per person per night, which is added to the hotel bill upon check-out

Tanzania levy: all holidaymakers staying at any hotel in Tanzania are charged a tax of 1,5 USD per person per night, which is added to the hotel bill upon check-out